Fabletics Review

I’ve said it many times before that I am the furthest thing from a fashionista on the planet but it seems that I have a developing fascination with activewear.  I was not going to try Fabletics, the subscription based women’s athletic clothing line designed by Kate Hudson, but Facebook kept offering me a 50% deal off my first outfit, so I caved.  Just so you know, this post is not sponsored, these are my opinions only.

Fabletics, Kate Hudson, women's activewear

 

If you haven’t heard about Fabletics, it’s the brainchild of the JustFab group to bring affordable, stylish workout gear via monthly subscription.

How it Works:

1.  Fill out a Lifestyle Quiz – The answers you provide to the activities you enjoy, workouts you do most often and styles of activewear you normally wear will help personalize your monthly outfits.

2.  Fabletics chooses outfits (tops, bottoms and/or accessories) just for you.  There are 2 levels of membership available.

  • If you are a Regular Member, you can choose what you want and shop whenever you like.
  • If you are a VIP Member*, you are offered complete outfits on a monthly basis that start at $49.95 (which qualifies for free shipping), 20% off individual items and Reward Points for purchases and referrals.

*VIP Membership is available to everyone and you can convert to VIP Membership from Regular at any time.

3.  Monthly VIP Outfits:  If you are a VIP Member you will be notified on the 1st of the month about your customized outfit options (chosen by Fabletics based on your lifestyle quiz answers).

You then have one of the following options that must be envoked by the 10th of the month or you will be charged $49.95 to be used as a future credit:

  • You can choose one of the special outfits chosen by Fabletics beginning at $49.95 and it will be sent to you with free shipping.
  • You can choose another combination of tops, bottoms, and/or accessories.  If the items chosen are less than $49.95, a $4.95 shipping fee will be incurred.
  • You can skip buying any product that month with the click of a button.

 

What to Choose – VIP or Regular Membership?

Since it was free, easy to cancel and allowed me a skip a month without penalty or payment (which seems to be different than other monthly subscription services), I chose the VIP Membership.  Here’s an example of the email I received about the Fabletics chosen outfit options for December:

Fabletics, December, VIP

Fabletics December offerings via email.

 

What Can You Buy?

I had a hard time choosing what pieces to buy for my first outfit.  You can choose by activity, collection or by desired piece:

  • Tops: bras, tanks, short sleeve, long sleeve tops and jackets
  • Bottoms: short shorts, cycling shorts, running shorts, capris and full length
  • Accessories: scarves, yoga mat carriers, headbands, water bottles or bags

I’m sorry to say that I wasn’t overly impressed with either the styles, colors or options in any of the categories but here’s what I chose:

Top: “I Am Vibrant”.  Nearly all of the the tanks and tees were either very high necked and or lacked support for anyone with a bra size over an A or B cup.  I’m a D cup.

I Am Vibrant Jacket, Fabletics.com

I Am Vibrant JacketFabletics.com

Bottoms: “Camacan” Capris.  Since there are no specified petite options, I figured I couldn’t go wrong with capri pants.  Who am I kidding? All I ever wear are capri pants anyway so that’s really why I bought them.

Camacan capri pants, Fabletics.com

Camacan Capri pants. Fabletics.com

My First Package Review:

First, the shipment took a little longer than I expected but perhaps I’m an impatient New Yorker who has then been spoiled by Amazon Prime?  However, once the package did arrive, I couldn’t help but smile at the branding:

Fabletics

I like that Fabletics wants to deliver activewear that is fashionable, functional and appeals the frugal (like me) but it wasn’t a good sign that upon opening the package, I noticed that the black of the jacket and the capris had that sort-of purple faded look before even seeing a washing machine.  I wear a lot of black clothing and if the black is faded before I even wear the piece, I wonder about the lifespan.

The Pros:

  • Very fashionable: Both the jacket and the capris are not run of the mill looks.

- The I Am Vibrant Jacket had thumbholes (which I love) and had snaps at the neck like well-known and coveted Lululemon vinyasa scarf.  The jacket is cotton T-shirt material.  This jacket is unlike any other jacket I’ve ever had before (more on this later).

- The Camacan Capris were a perfect length and the white panel stripe along the waist, lower back and outer thighs hid all of my trouble spots but made me look shapely.

Fabletics, fit, athletic wear

I even look like I have a butt in these capris

  • Motivational sayings on the tags:  There’s nothing wrong with a little smile inducement in unexpected places (but these do eventually get separated from the clothing).

Fabletics, fashion, athletic wear

  • Soft fabrics with well placed seams:   An annoying seam can make the difference between a purchase or a leave behind when purchasing any type of clothing in my universe.

The Cons:

  • Inferior fabric:  It’s obvious why this line is at a lower price point than other activewear just by examining the fabric.  The black color is already faded and the stretch potential is weak.  I can tell that once I wear the capris a few times that the fit will change.
  • Who knew you needed directions to put on clothing?  When I opened the I Am Vibrant Jacket, I was very confused.  There was nothing on the description of the item that told me that it was convertible.

Upon receiving the jacket, I went back to the website to see if I could find information on how to wear it but the item had been removed (sold out?  new month?  I’m not sure).

I even went as far at to search for a YouTube video for help (yes, I needed that much help and often consult YouTube for instruction on minor things that most humans need no assistance with) to no avail.  Here’s what I think it’s supposed to look like:

Fabletics, I Am Vibrant, Jacket, athletic wear

Look at the jacket – long (L), open (top) and twisted (bottom) not at the fact that I look exhausted.

To sum up what I think about Fabletics, I’d say, “Meh”.  There’s potential – great styling, relatively decent pricing and they make it easy to buy (or skip a month) but in some ways the cons outweigh the pros.

Fabletics definitely needs to make some changes.  Perhaps if they increase item choices, alter some of the Tops styles, improve quality of fabric and provide more detail about each piece on the website, I’ll be more inclined to buy again.  The company just launched in October so perhaps there will be changes to come.

I skipped my December offering this month but I’m waiting to see what Fabletics offers for the New Year.  If you’re interested in checking Fabletics out for yourself, you can use this link (Disclaimer: For every 2 people who register for VIP Membership, Fabletics will provide me with one free outfit).

What is your favorite activewear?  What do you think about monthly subscription clothing or accessory services?

About Melissa Burton

I’m Melissa Burton, a recent transplant from Brooklyn, New York to Southern California. By profession, I’m a Registered Dietitian and Certified Diabetes Educator. In my actual life I’ve been a million things ...

53 Responses to Fabletics Review

  1. Carolyn West

    I’m so glad you did a review of this. When I went to the Ellen show, Kate was one of the guests and we ended up getting a certificate good for one outfit. I had so much trouble just figuring out how to redeem it since you actually have to sign up as a VIP in order to even use it. Then, I really couldn’t find anything that I would wear. The couple of things I liked… they were out of my size. I ended up not redeeming the certificate (which was only good for a limited time anyway). Oh well… I guess I didn’t miss anything.
    Carolyn West recently posted…My Girls Night Out at the Nail GardenMy Profile

    • Melissa Burton

      Carolyn: The website is a bit confusing. They could use a user experience person on their team to improve that as well. I’m sorry that you didn’t get a chance to try it out for yourself (especially if you had a FREE outfit). I wonder what would happen if you reached out to them (and let them know that they didn’t have your size and that you had the free coupon from Ellen). If you choose to go that route I’d be very curious to hear what response you received.

  2. Maribel Reyes

    I love that you listed the pros and cons. Also that you mention the support on the bust on the tanks. This is something I need to check out.

    • Melissa Burton

      I wish they had more tanks for the well-endowed. The strappy ones look cute but would be “ruined” by a bra which I desperately need!

  3. Christine @ Love, Life, Surf

    I’m glad that you did a review of this too. You know that I’ve been curious.
    Christine @ Love, Life, Surf recently posted…9 Things I Learned During Yoga Teacher TrainingMy Profile

    • Melissa Burton

      I have found that many people have been curious too. I’m hoping that they make some changes. I wouldn’t care if the price went up a little if the quality, some of the styling, availability and user experience got a bit better.

  4. Kimberly

    I am so happy that you explained the whole system. I signed up for VIP too, but didn’t really read everything. i got too excited about the $25 outfits. lol
    Kimberly recently posted…Journey to Wellness 12.4My Profile

    • Melissa Burton

      I’m very easily sucked in by a bargain so I can totally relate! You’ll have to show your outfit on Instagram soon.

  5. Whitney @ To Live & Diet in L.A.

    Love reading honest reviews so thanks for this Melissa! I had been curious about this brand too.

    I definitely don’t like any clothing those that needs instructions on how to wear it haha. I guess I’m just traditional like that!

    My favorite activewear currently is Athleta. They have very stylish, comfortable clothes, and great sales. I’m a big bargain shopper when it comes to activewear.
    Whitney @ To Live & Diet in L.A. recently posted…Healthy Eggs Benedict & HollandaiseMy Profile

    • Melissa Burton

      Whitney: I’ve just tried out Athleta (they recently opened a store in the Flatiron district in NYC) because I received a coupon for a free pair of pants from a fitness studio and I’m very impressed. I bought a bathing suit from them years ago and wasn’t impressed so it’s taken me a long time to come around. I wore the capris I got just this week and I think I’ll be a repeat customer (I like a bargain too).

      • christi

        I’m a fan of Athleta too. They are pricy but the quality is fantastic. I love their give it a workout return policy. I had a pair of capris that were about 1-2 months old and the seam was unraveling. I brought it to the store and they exchanged it for me – no questions asked. I didn’t even have to fill out a return slip. I love customer service like that.

        • Melissa Burton

          Christi: You are so right! Great customer service makes a huge difference. Athleta (being part of the GAP) understands that very well. I’m slowly making my way to Athleta love. I’m going to be doing a Round 2 review of Fabletics very soon and I’ll lyk that they didn’t get much better the second time around.

  6. Gillian @ That's G

    I read your review awhile ago and just got my first outfit — I was a sucker for that half-off one outfit deal as well. Your review is pretty dead-on. My shirt is pretty low-quality but I LOVE the leggings I got…so all in all I’m satisfied. I may be posting a full review on my blog later.
    Gillian @ That’s G recently posted…#elf4health week 4 in review.My Profile

  7. Alicia

    I ordered two outfits (one in my daughters name) and felt the quality of the tops are terrible. I returned one outfit and was charged $8?? So much for the free returns the website claims. The Lima Capri is great and ended up with two. The tops are useless. The tops and sport bra that came with the outfit are so thin with no support. Needless to say, I canceled my membership. I will be going back to my fav….Athleta

    • Melissa Burton

      Alicia:

      I’ve skipped last month and although the camo leggings this month look cool, I think I’m skipping this month too. If next month doesn’t rock my world, I’m going to cancel as well.

      I’m just getting on the Athleta train and so far I’m loving their capris.

    • Melissa Burton

      Alicia: I thought I replied via mobile WordPress but it seems not to have gone through. If this is a duplicate response, I apologize. I’ve skipped last month’s Fabletics and although the camo capris and leggings look cute this month, I may skip this month too (I also got a new outfit at OldNavy for far less). If next month doesn’t wow me, I’m giving up my membership too.

      I’ve just tried Athleta and so far, I’m liking their capris quite a bit.

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  9. Rachel

    So glad I read your reviews! I read about this company in a Fitness magazine & had to check it out. I HIGHLY recommend Ellie.com. I have been ordering monthly from them for almost a year. The quality, style, service, everything is top notch!

    • Melissa Burton

      Thanks Rachel! I’ve looked at the Ellie offerings (I had tried them before they morphed from a different company to Ellie) and they didn’t wow me. I do love to hear that you’ve been with them for a year and that you like the quality, style and service. It may make me want to give them a try.

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  11. Hannah Mitchell

    I tried Fabletics, love the first outfit I received! It just seems a bit too pricey for one outfit. The website is super confusing and I cannot figure out how to “Skip the Month”. Let me know if you have had trouble with this!

    • Melissa Burton

      Hannah, log into your account. Go back to the front page and near the top left hand corner there should be a box that will let you skip the month. Do it soon before they charge you! If you can’t find the box, email them and let them know.

  12. Jamie

    Couldn’t resist commenting…I’ve had a terrible experience with this company. The quality of the clothing is awful…the tanks were like tissue paper, and the sizes were all so odd. I have asked about 10 times now for a refund and for them to stop deducting my account and they haven’t!!! I’m calling my bank and filing an unauthorized charge complaint. The customer service is sub par. I have other subscription services (Birchbox, Stitch fix) and have never had this issue. I feel it’s almost a scam…

    • Melissa Burton

      Jamie: I’m so sorry that you had such a lousy experience with Fabletics. I’ve skipped the 2 months of clothing options since this post was written due to lack of options in my size but have not been charged. I hope that you are able to work things out with them soon. Being charged for things you haven’t ordered is lousy.

    • Kim Goodfellow

      Their web page is not detailed enough and when I ordered workout wear for my daughter for Xmas last year, I did not realize I was signing on for anything w/ a monthly fee. I just cancelled everything and had to fight hard w/ super-slick salesperson! I’m going to place a complaint w/ the BBB. After much heated debate I’m getting back 5 months worth of charges to my credit card. The thing I think that helped me was I asked for proof that I check a certain box requesting this so called VIP membership! Why would I want a $49.95 add’tl bill ???? I think their website sets you up w/o clear cut, easy to find and read instructions regarding ordering!!!

    • Kim Goodfellow

      wanted to mention however that we thought the quality of the workout wear was very good. she works out alot and wears the 2 different outfits I ordered each week (so from late Dec to end of May, the fit is still good and quality is there!) They just must make their ordering and membership details & info CRYSTAL CLEAR! because to me it was a scam situation.

      • Melissa Burton

        Kim: Forgive the delay to responding to your comment on my Fabletics Review post. I also had a “skip” situation this month and had to call CS to get them to reverse the charges. I wasn’t happy but at least it was done. I was thrilled to hear that they are extending the skip deadline date to the 10th of the month though.

  13. Janelle

    I too was caught by the 50% off offer (plus the fact that I am a HUGE Kate fan!! I purchased a legging and a loose tank. I am big chested too (DD) and always supplement tops with an extra sports bra, even if there is one built in- so i purchase tops that won’t look terrible with an added bra. I spend more $ on very good sports bra’s so I don’t need to really worry about support in cute shirts! I liked my first outfit. I got the Pirouette outfit, which I love! The tank came with bra pads in it- which I almost always take out. I skipped the second month (still sort of expensive for my taste) and not sure when I will purchase again, but I do like the quality.

    • Melissa Burton

      Janelle: I’m glad to hear that you liked the quality and that the tops fit well. I’ve skipped the last two months and I’m on the fence about skipping this one too. I missed out on the cute camo leggings and I still haven’t fully recovered. LMK if you order outfit #2.

  14. AlexandraFunFit

    I was surprised to read about the inferior quality, as I thought the cami-strap fitness top I got was totally wonderful. Super soft, comfy, and so far it’s come out looking perfect after about 5-6 washes. My one criticism is that the jackets seem to run a bit tight. I hope your next experience is a good one.
    AlexandraFunFit recently posted…Why It’s Great to be a BoomerMy Profile

    • Melissa Burton

      Thanks for your feedback Alexandra. I do think the clothing is super soft, so you are definitely right there. My second outfit just shipped so I’ll report back soon.

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  16. Monica

    I like the first outfit OK, but haven’t gone back to look at “this month’s” offerings. BUT, my credit card WAS CHARGED $49.95 anyways! Needless to say, they will receive a very UNhappy phone call Monday morning, and I won’t be going back. You can’t bully me into buying something just because it’s a new month.

    • Melissa Burton

      Monica: I hope by now you’ve gotten this resolved. They don’t normally charge you unless you haven’t hit the “Skip This Month” button by a specified date. I wouldn’t want to be bullied into anything either.

  17. Lisa

    I ordered one thing from them and then had a $49.95 charge on my debit card a month later for nothing. They make it EXTREMELY unclear that they’ll charge you every month unless you specifically request for them not to and you can’t cancel your membership online; you have to call customer service which I’ve had no luck with so far. I’m assuming some of these comments are sponsored because Fabletics is the worst, most dishonest company I’ve ever dealt with. If you’re considering shopping here and want real reviews, try http://www.sitejabber.com/reviews/www.fabletics.com

    • Melissa Burton

      This post or any of the comments were by no means sponsored by Fabletics. The post was originally published on December 4, 2013 and based on my experience with the newly launched company. Lisa, I’m sorry that you’ve had a hard time with the customer service but I’ll admit that you aren’t the first to complain about being charged. I do hope you can resolve your issues with the JustFab company. LMK what happens, I’d be very curious to find out. Best of luck.

    • Kim Goodfellow

      I agree Lisa / pls see my earlier comments. I’m putting a complaint in to the BBB.,

  18. Barbara

    I just wanted to mention that I was intrigued with the Kate Hudson inspired Fabletics line when I clicked on a link to receive my first outfit at 50% off. What was not so nice is that I had taken advantage of the promotion and inadvertently became a member of their VIP membership which every month expects you to spend $50.00 and if you don’t ‘SKIP’ the month they can automatically charge you $50.00. What a complete scam. As busy as I am to have to “SKIP A MONTH” every month would be next to impossible and this company would make a ton of money from me without having to ever sell me anything. I am a bit infuriated at this ‘bait and switch’. I will NEVER buy again even though I LOVE my new workout pants.

    • Melissa Burton

      Barbara: It seems that you are not the first to not notice the need to skip a month or be charged. It’s lousy that you love the pants but because the company wasn’t clear with their requirements that they’ve lost a customer. Enjoy those workout pants though.

    • Kim Goodfellow

      Ditto! @ Barbara.

  19. Jennifer Flick

    I too am EXTREMELY unhappy to find out I’ve been charged $49.95/mo for 3 months (husband reviews cc statements, not me, he didn’t know I didn’t actually BUY something!!) I consistently shop on the internet & I did NOT see I had agreed to this!! Absolutely would NOT have bothered to try Fabletics if I had seen this small print, as I know myself, & I wouldn’t catch the “skip” email in time. That email was filtered by gmail the past 3 months, so my $30 outfit which was MEDIOCRE quality (top too thin, bra unsupportive, pants thick but so thick they feel a little diaper-ish in the crotch) has now cost almost $200! I will be calling them and demanding a supervisor & will HAPPILY return the clothing to get out of this deal (never even cut tag off the shirt b/c I don’t like it)… I WANT OUT OF FABLETICS!

    • Melissa Burton

      I don’t blame you Jen. I’ve heard of a few people that have complained of the same things. I hope you can get your additional $ refunded.

  20. tmcimo

    I was dismayed to find out that I was even a VIP member because when I signed up to try out the ‘free’ pair of pants for my daughter, it conveniently has the VIP member box already checked. So, foolish me, I didn’t read that part since I didn’t need to do anything about it. So when I got the monthly charge I was a little upset. Calling their customer service account as easy but obviously I am calling another country and she was obviously reading cue cards the whole time as there was little variance in the spiel the whole time. End result, it was easy to cancel the VIP membership. It just isn’t in my budget. but if the pants worked, they would have been worth it to order a few as that is all my girls live in these days. I did get to keep the free pair that didn’t fit anyway but it taught me to read the whole page before doing anything because free isn’t usually free anymore:)

    • Melissa Burton

      Lousy to feel hoodwinked. Some people love Fabletics and some don’t. I’m glad you were able to easily cancel your membership though.

  21. Jen

    I enjoyed reading your article and your readers comments, I think Activewear today is a multi purpose kind of clothing, they have to be high quality, the fabric should be supple with lycra, which never fades even after years of washes, and can be worn to workout, travel with comfort and style and running errands. I recommend looking at ActivewearUSA.com where they also have a great magazine to women who love to be active.

    • Melissa Burton

      Jen: I’ll take a look at ActivewearUSA.com. Thanks for the tip.

  22. Laurel

    So great to read a review of Fabletics that was NOT sponsored! Thanks for putting this out there, as all could find elsewhere were sponsored/biased reviews! I’m stilllll waiting for my first outfit to arrive….

    • Melissa Burton

      Laurel: Thank you so much! It’s funny how now that identification of sponsored posts require identification how posts from even some of your favorite bloggers may not mean as much.

      I’d be curious to hear what you think of your first outfit. I did receive a second one and I’ll lyk that I was less than thrilled. My follow up post still needs to be written.

      Best of luck to you!

  23. JC

    Hi I just got my first FL outfit today but am so bummed. I went with the measurements for the size I wear a size 5 and so I thought the med pants would fit perfect except they looked like a size XS:( and they were tooooo tight. Second the bra size was wrong it should have been a large and the shirt was way too big. I really have to say I did not like the quality of the clothing either. I had to call and cancel and the lady’s name was Joy I think but she barely spoke english and kept trying to not get me to cancel. PLUS is you send it back to get a refund, even though they want you to be completely satisfied, they charge you a restock fee!!! Not a satisfied customer at all:(
    JC recently posted…Tunes For Tuesday – Adam AntMy Profile

    • Melissa Burton

      JC – So sorry to hear that you had a lousy experience. I do believe that the call center is not located in the US. Although I have had to use their call center a few times due to being charged for the month after I had skipped, I’ve had no issues with them.

      With regard to the clothes, however, I’m still not a fan.

  24. Ro

    Thanks for all the feedback ladies…I almost got sucked into Fabletics, but all the commentary has made me reconsider. Clever marketing tactics plus a likeable actress…they know the formula to pull us in! I’ll stick with Marshall’s or tj max where I can try things on.

    • Melissa Burton

      Glad my blog could be a source of help for you Ro. LMK if you get something especially good at Marshall’s or TJ Maxx. I also know that Athleta has a try it/return it policy as well.

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